Privacy & Cookie Policy

 

By using this website, you agree to the terms of this Privacy & Cookie Policy. I take your privacy seriously. This policy explains how I collect, use and protect your personal information when you use my website, buy from me, or sign up to my mailing list.

What information I collect

I may collect the following information when you use my website or services:

  • Your name and business name

  • Contact details such as email address and phone number

  • Billing and payment details (processed securely by third-party providers, never stored by me directly)

  • Your responses to my brand questionnaire (when you purchase a kit or service)

  • Technical information like your IP address, browser type and how you interact with my website


How I collect your data

I collect data in two main ways:

  • Directly from you – for example when you:

    • Contact me via email or my website

    • Make a purchase

    • Sign up to my newsletter

    • Fill out a brand questionnaire

  • Automatically – through cookies that track how you use my site.

How I use your data

I only use your information when it’s needed to:

  • Provide my services (e.g. customising your brand kit and delivering final files)

  • Process your payment

  • Send you updates, newsletters or marketing (only if you’ve opted in)

  • Improve my website and services

  • Meet legal or tax requirements

Third-party services

To run my business, I use trusted third-party providers who process data on my behalf. These include:

  • Squarespace (website hosting)

  • Stripe (payment processing)

  • MailerLite (newsletter + email updates)

  • Google Analytics (website analytics, if enabled)

These providers only receive the information necessary to carry out their services.


Marketing and newsletters

If you sign up to my mailing list, I’ll use your email address to send you occasional updates, offers and news about my services. You can unsubscribe at any time using the link in the email or by contacting me at hello@leylaalexander.com.

Data retention

  • Customer and order information: kept for up to 6 years for tax and legal reasons.

  • Newsletter sign-ups: kept until you unsubscribe.

  • Brand questionnaires: kept for as long as I work with you, then deleted when no longer needed.

Data transfers

If I ever transfer your data outside the UK, I’ll make sure it’s protected in line with data protection laws, using safeguards such as standard contractual clauses or equivalent legal protections.

Security

I take appropriate technical and organisational measures to keep your data secure and prevent unauthorised access, loss or misuse.

Cookies

This website uses cookies to improve your experience and help me understand how the site is used. Cookies may be set by Squarespace, Stripe, MailerLite or Google Analytics.

When you visit my site, you’ll see a cookie banner giving you the choice to accept or reject non-essential cookies. You can also adjust your browser settings to control or delete cookies at any time.

Your rights

You have the right to:

  • Access the personal information I hold about you

  • Ask me to correct or delete your information

  • Limit or object to how your information is used

  • Withdraw your consent to marketing at any time

To exercise these rights, please email me at hello@leylaalexander.com.

If you’re unhappy with how I handle your data, you can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Updates to this policy

I may update this Privacy & Cookie Policy from time to time. Any changes will be published on this page.

Last updated: 13 October 2025